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ITIL 4 Foundation Certification Course with Exam2.5 DaysITIL® 4brings ITIL up to date by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps.
- PMI PDU Points: 16
ITIL Overview1/2 DayThis workshop is a high level overview of ITIL® concepts, and vocabulary across the service lifecycle. The course goal is to promote awareness, seek buy-in and introduce a shared vocabulary.From $199.00