Emotional Intelligence: Effective Listening in Sensitive Situations

Planning Information

The duration of this course is 2 Hours. The list price is $175.00.

Description

This class will teach you to approach listening as an acquired skill similar to reading or writing. You will learn to utilize emotional intelligence to enhance your listening skills through paraphrasing and question-asking techniques.

Intended Audience

Emotional Intelligence: Effective Listening in Sensitive Situations is for anyone who wants to take their leadership and relational skills to the next level. Participants will define emotional intelligence, find out how to cultivate it, and recognize and encourage it at work.

Course Outline

  • Apply Communication Principles Worth Remembering
  • Practice the 4 Levels of Focused Listening
  • Reduce Conflict by Asking the Right Questions
  • Determine your Emotional Intelligence Level

This course is also available for private training. Please contact us to learn more.
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