October 13th, 2015 is the date Microsoft ends mainstream support for SharePoint 2010 and moves into the extended support phase. After that Microsoft will stop offering some of the support it has provided since the product's release:
End of Non-security hotfix support
After October 13th Microsoft will only release security hotfixes and stop releasing other updates and enhancements including cumulative updates, public updates, and service packs.
End of No-charge incident support
All calls to Microsoft Support, including calls made by Microsoft Partners will be charged full price, even if the resolution would normally result in a no-charge incident when the product was under mainstream support.
End of design changes
Microsoft will no longer accept feedback for changes to this specific version of the product.
End of Warranty Claims
Any claims a customer could make about defects with the product under the terms of their warranty will no longer be honored after October 13th.
Don't Panic – Springhouse is here to help!
At some point, your best bet is to upgrade to one of the newer versions of SharePoint (SharePoint 2013, SharePoint Online, or soon SharePoint 2016). However, regardless of where you are currently, Springhouse is happy to assist you with your existing SharePoint sites. Contact us today to start planning your next steps.