Dynamics CRM 2011 Application Pro Accelerated (80290, 80291, 80292, 80293)CRM2011 ACCELDynamics CRM 2011 Application Pro Accelerated (80290, 80291, 80292, 80293)<p>This course explores the Microsoft Dynamics CRM application from a user's perspective. Application functionality covered in the course includes: </p><ul><li><a href="http://www.springhouse.com/course-catalog/80291">80291A: Sales Management</a></li><li><a href="http://www.springhouse.com/course-catalog/80290">80290A: Marketing Automation</a></li><li><a href="http://www.springhouse.com/course-catalog/80292">80292A: Service Management</a></li><li>80293A: Service Scheduling</li></ul>http://springhouse.com/course-catalog/CRM2011 ACCEL12/19/2016 9:44:43 PM02680aspx3http://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseb0514aa2-42c4-e411-abf8-00155d0a1406
80290 Marketing Automation in Microsoft Dynamics CRM 20118029080290 Marketing Automation in Microsoft Dynamics CRM 2011<p>​This course introduces you on how to use Microsoft Dynamics CRM to extend the effectiveness of your marketing department and provides context of how to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM. It also discusses the role of campaign activities and marketing lists in campaigns and discusses how to associate sales literature, target products and price lists with marketing campaigns.</p>http://springhouse.com/course-catalog/8029012/22/2016 9:48:07 PM02672aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse41f8df1a-3cc4-e411-abf8-00155d0a1406
80291 Sales Management in Microsoft Dynamics CRM 20118029180291 Sales Management in Microsoft Dynamics CRM 2011<p>​This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. It provides insight on using the Product Catalog and process sales information. It also introduces some of the tools used to analyze and report on sales information.</p>http://springhouse.com/course-catalog/8029112/22/2016 9:48:07 PM02673aspx3http://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse21b9577e-3dc4-e411-abf8-00155d0a1406
80292 Service Management in Microsoft Dynamics CRM 20118029280292 Service Management in Microsoft Dynamics CRM 2011<p>​This course introduces Microsoft Dynamics CRM service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects. You will learn how to use the knowledge base and discusses how organizations can browse, locate, and share information in the repository. It also discusses how to create, manage and use teams and queues in Microsoft Dynamics CRM.</p>http://springhouse.com/course-catalog/8029212/22/2016 9:48:07 PM02674aspx3http://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse8cf74485-41c4-e411-abf8-00155d0a1406
80294 Dynamics CRM 2011 Customization and Configuration8029480294 Dynamics CRM 2011 Customization and Configuration<p>​This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution.</p>http://springhouse.com/course-catalog/8029412/22/2016 9:48:07 PM02675aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse7372e4c7-41c4-e411-abf8-00155d0a1406
80295 Extending Microsoft Dynamics CRM 20118029580295 Extending Microsoft Dynamics CRM 2011<p>​This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM 2011, with focus on extension methods documented in the Microsoft Dynamics CRM SDK.  It provides instruction on the use of a number of Common Platform Operations, on how to query and execute these operations, as well as on developing a concise understanding of business process implementation and workflows.  In addition, the course describes how to use Plug-ins, application event programming, client extensions and web resources.  Finally, it includes a summary overview of the integration between Windows Azure and Microsoft Dynamics CRM 2011.</p>http://springhouse.com/course-catalog/8029512/22/2016 9:48:06 PM02676aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse282259ee-41c4-e411-abf8-00155d0a1406
80296 Dynamics CRM 2011 Installation and Deployment8029680296 Dynamics CRM 2011 Installation and Deployment<p>​This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Internet-facing deployment.</p>http://springhouse.com/course-catalog/8029612/22/2016 9:48:06 PM02677aspx3http://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse5a590422-42c4-e411-abf8-00155d0a1406
80444 Workflow and Dialog Processes in Microsoft Dynamics CRM 20118044480444 Workflow and Dialog Processes in Microsoft Dynamics CRM 2011<p>​This training provides students with tools and information to help them better understand how processes can be implemented in Microsoft Dynamics CRM 2011</p>http://springhouse.com/course-catalog/8044412/22/2016 9:48:06 PM02678aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseab74e24a-42c4-e411-abf8-00155d0a1406
80446 Administering Microsoft Dynamics CRM 20118044680446 Administering Microsoft Dynamics CRM 2011<p>​This two-day course, Administering Microsoft Dynamics CRM 2011, provides individuals with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics CRM 2011.</p>http://springhouse.com/course-catalog/8044612/22/2016 9:48:06 PM02679aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsec8772870-42c4-e411-abf8-00155d0a1406

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