Citrix XenApp and XenDesktop Advanced Optimization and TroubleshootingCXD-330Citrix XenApp and XenDesktop Advanced Optimization and Troubleshooting<p>Designed for students with previous XenApp and XenDesktop experience, this course is best suited for students looking to learn how to enhance the functionality of a new or existing environment and remediate complex issues.</p><p> <span style="font-weight:bold;">Part 1: XenApp and XenDesktop Advanced Concepts – Optimizing the End User Experience (Days - 1-2)</span></p><p>Learn the skills necessary to optimize the end user experience for both managed and unmanaged devices through policies, and customizations. Students will deliver a seamless Receiver, customize StoreFront, improve logon speeds, and configure settings to deliver graphics and media over limited resources in a virtual lab environment.</p><p> <span style="font-weight:bold;">Part 2: XenApp and XenDesktop Advanced Concepts – Troubleshooting (Days - 3-4)</span></p><p>Learn about the tools used and issues encountered by Citrix support using real world support ticket scenarios. Students will have access to a virtual lab environment to troubleshoot some of the top support issues and learn how to effectively identify the root cause and implement appropriate solutions. The course covers XenApp and XenDesktop services, databases, StoreFront, and Virtual Delivery Agent registration and connection. </p> 9:38:15 PM01222aspx Product List/AllItems.aspxFalsea1910990-879b-e611-9f95-00155d0a1406
Deploy and Manage XenApp/XenDesktop 7.6 Fast TrackCMB-300Deploy and Manage XenApp/XenDesktop 7.6 Fast Track<p>​This course provides students an accelerated path to obtain the skills required to successfully deploy and support a complete Citrix hosted application and desktop virtualization solution in a Windows Server 2012 R2 environment.</p><p>Throughout this course, students will learn how to configure an environment that includes the following Citrix components: XenApp and XenDesktop, XenServer, Citrix License Server, MCS, Provisioning Services (PVS), Personal vDisk, StoreFront, NetScaler (including NetScaler Gateway), and Citrix Receiver. Upon course completion, students will be able to build a XenApp and XenDesktop 7.6 environment from scratch, test the implementation to ensure that all components work as expected, and successfully manage, monitor, and troubleshoot a XenApp and XenDesktop 7.6 solution.</p> 9:05:14 PM01697aspx Product List/AllItems.aspxFalsefce03c57-cff4-e411-abf8-00155d0a1406
Citrix XenApp and XenDesktop Advanced Concepts – Optimizing the End User ExperienceCXD-301Citrix XenApp and XenDesktop Advanced Concepts – Optimizing the End User Experience<p>​In this course students will learn how to optimize an environment to deliver a great user experience. Starting with the user device and Citrix Receiver, the course covers advanced deployment and configuration options to optimize the delivery of their apps and desktops. Students continue with enhancing the StoreFront experience through custom branding and advanced customization options. Finally, course attendees will learn how to optimize the VDA for a better experience including faster logons, HDX graphics tuning, multimedia, and additional configurations for double hop HDX connections.</p><p>Although many options exists for deploying and configuring a XenApp and XenDesktop solution, this course focuses on the aspects of the solution that impact the user workflow and user experience. The recommended configurations taught in this course are based on real world experience of Citrix Consulting architects and consultants working with customers worldwide to streamline the user experience and optimize for complex scenarios.</p> 9:05:27 PM03539aspx Product List/AllItems.aspxFalse99155533-a8b4-e511-a1ec-00155d0a1406
Citrix XenApp and XenDesktop Advanced Concepts – TroubleshootingCXD-302Citrix XenApp and XenDesktop Advanced Concepts – Troubleshooting<p>In this course students learn how to troubleshoot complex end user and infrastructure issues through the use of support tools, Insight Services, and the PowerShell SDK. The course follows a troubleshooting methodology using real world support issues as example scenarios to demonstrate how to identify and remediate issues with the proper tools. At the end of the course students will have the skills they need to diagnose and remediate failures with a faster time to resolution and to identify the root cause to prevent future occurrences. This course was created in conjunction with Citrix Support and Citrix Consulting to identify the top support issues and incorporate them into the hands on lab exercises. All lab exercises in this course are based on real issues. This course has intensive lab exercises using the same tools that Citrix Support uses on support cases.</p> 9:09:02 PM03540aspx Product List/AllItems.aspxFalse3de83376-a8b4-e511-a1ec-00155d0a1406
Citrix XenApp and XenDesktop 7.1x AdministrationCXD-210Citrix XenApp and XenDesktop 7.1x Administration<p>​Designed for students with little or no previous XenApp or XenDesktop experience. Obtain foundational knowledge of XenApp and XenDesktop required to be successful with the platform. Learn to install, configure, and manage a highly available environment comprised of XenApp and XenDesktop controllers, StoreFront, Citrix Receiver, Director, and Profile management. Refer to the topic outline for a detailed view of topics covered in the course. </p> 9:38:15 PM01318aspx Product List/AllItems.aspxFalse7830c323-80d3-e611-9f95-00155d0a1406
Moving to XenApp and XenDesktop Service on Citrix CloudCXD-350Moving to XenApp and XenDesktop Service on Citrix Cloud<p>This course is designed for students with previous experience with XenApp and XenDesktop on-premises. This course introduces Citrix Cloud including architecture, communications, management, installation and configuration of the Citrix Cloud Connector. Learn about the services available in Citrix Cloud and get hands on with the XenApp and XenDesktop Service. Students will learn to deliver resources using the XenApp and XenDesktop Service and Cloud Connectors and to migrate existing on-premises infrastructure into a Citrix Cloud service through hands-on-labs.</p><p>Recommended pre-requisite course: CXD-210 Citrix XenApp and XenDesktop Administration</p><p>Note: This course is based on XenApp and XenDesktop 7.x CR (Current Release) and Citrix Cloud services including the hands-on labs. The Citrix Cloud services are updated frequently with new features and improvements and as such, course content may not always reflect the latest features.    </p> 7:52:36 PM0920aspx Product List/AllItems.aspxFalsef6e6379c-77f8-e611-8345-00155d0a1406
Citrix XenApp and XenDesktop 7.x Help Desk SupportCXD-105Citrix XenApp and XenDesktop 7.x Help Desk Support<p>​The Citrix XenApp and XenDesktop Helpdesk Support eLearning course provides Helpdesk representatives with the skills required to effectively troubleshoot and resolve end user issues faster, prevent issues from reoccurring and use the proper consoles during troubleshooting to quickly determine the root cause of user issues within a XenApp or XenDesktop environment. Students will leave class with the ability to complete helpdesk tickets thoroughly, troubleshoot user issues, including interpreting user needs, asking the proper questions to resolve common issues, and applying documentation practices when troubleshooting to ensure a smooth transition when escalation is necessary.</p> 9:38:00 PM01919aspx Product List/AllItems.aspxFalse19d4e6bd-cff4-e411-abf8-00155d0a1406

Microsoft Gold Partner


AXELOS Limited

The Microsoft Gold CPLS logo is a mark of Microsoft, Inc.

The PMI R.E.P. logo is a mark of the Project Management Institute, Inc.

ITIL® is a registered trade mark of AXELOS Limited.
IT Infrastructure Library® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a registered trade mark of AXELOS Limited
Accredited course material is property of ITSM Academy.

Connect with us

Springhouse Education & Consulting Services

Corporate HQ:Eagleview Corporate Park
707 Eagleview Boulevard
Suite 207
Exton, PA 19341

610-321-3500 -