Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)CIPTV1Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)<p>Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.<br><br>Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.</p> 6:46:21 PM02066aspx Product List/AllItems.aspxFalse1a07d663-820b-e511-abf8-00155d0a1406
Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)CIPTV2Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)<p>Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, .integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.</p> 6:46:21 PM02147aspx Product List/AllItems.aspxFalse3fcf1bd7-820b-e511-abf8-00155d0a1406
CVP Development and Scripting (CVPDS Part 1)CVPDS_Part1CVP Development and Scripting (CVPDS Part 1)<p>​CVP Development and Scripting – Part 1 is part of the Cisco UCCE with CVP suite of Contact Centre training classes.  CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications and to run and maintain them on the CVP VXML Server, and to interface with UCCE/ICM scripts. </p><p style="text-align:justify;">Students have ample practice writing applications, using OAMP for put applications into production on the classroom VXML Server, and troubleshooting through log files analysis.</p> 6:48:40 PM0295aspx Product List/AllItems.aspxFalseded4b906-d2f6-e711-87a1-00155d0a1406
CVP Development and Scripting (CVPDS Part 2)CVPDS_Part2CVP Development and Scripting (CVPDS Part 2)<p>​The new CVPD Scripting-Part2 class provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications, writing speech recognition applications, and advanced event handling.</p> 6:48:40 PM0292aspx Product List/AllItems.aspxFalseddd4b906-d2f6-e711-87a1-00155d0a1406
Implementing Cisco Emergency Responder (ICER)ICERImplementing Cisco Emergency Responder (ICER)<p>Implementing Cisco Emergency Responder (ICER) is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.<br><br>*SLI currently utilizes CUCM v11.5</p> 6:46:18 PM04349aspx Product List/AllItems.aspxFalse0e825398-989d-e411-a8aa-00155d0a1406
Implementing Cisco Quality of Service (QOS)QOSImplementing Cisco Quality of Service (QOS)<p style="text-align:left;">​Implementing Cisco Quality of Service (QOS) v2.5 provides learners with in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. The curriculum covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS.</p><p style="text-align:left;">Case studies and lab exercises included in the course help learners to apply the concepts from the individual modules to real-life scenarios. The course also gives learners design and usage rule for advanced QoS features. This gives the learners the opportunity to design and implement efficient, optimal, and trouble-free multiservice networks.</p> 6:46:18 PM04352aspx Product List/AllItems.aspxFalse2dd306f2-b79d-e411-a8aa-00155d0a1406
SIP Trunk Operations (SIPTO)SIPTOSIP Trunk Operations (SIPTO)<p>SIP Trunk Operations (SIPTO) is a 5-day instructor led course that is intended for Cisco telephony administrators who need to understand the features and functionality of the SIP protocol, as implemented in the Cisco Unified Communications environment.  The course begins with an examination of how SIP is used to establish, manage, and terminate sessions over an IP network. Next, it discusses the various types of SIP trunk options available within Cisco Unified Communications Manager.  SIP proxy and line-side configurations for user devices (phone, mobile, tablet, video) are covered and the course also includes SIP troubleshooting techniques and practice through hands-on labs.</p><p>This course describes what SIP is, what options are available, and how it is used to facilitate communication between various components, including Cisco Unified Communication Server, Cisco Unified Border Elements (CUBE), Cisco SIP Proxy Server and the PSTN. Students will learn how to use troubleshooting tools to identify and solve a variety of problems that arise during deployment and in day-to-day operations. The course will use URI 'click to call', device independent, user addressing, the SIP Intercluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR) features to dynamically distribute the dial plan throughout the enterprise.</p><p>Sunset Learning developed this course to provide additional training for those who already have a basic understanding of Cisco Unified Communications Manager and are looking to use SIP in their infrastructure. This is not a certification or implementation course.</p> 6:46:22 PM02439aspx Product List/AllItems.aspxFalse395089bd-1b16-e611-a1ec-00155d0a1406

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