Advanced Administration of Unified Communications Manager and Features (AAUCMF)AAUCMFAdvanced Administration of Unified Communications Manager and Features (AAUCMF)<p>Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting.  This course is intended to be a follow-on course to ACUCM+AUC, and combines elements from off-the-shelf courses CVOICE, ICOMM, CIPT 2 and TVOICE as well as additional material developed exclusively by Sunset Learning Institute.</p><p>The class utilizes Cisco Unified Communications Manager 11.5, and will employ the North American Numbering Plan (NANP). Both SCCP and SIP phones are implemented, as well as both H.323 and SIP gateways.</p><p>After a short review of Unified Communication architecture and basic administration, the course begins with a discussion of new and changed features from previous versions of CUCM. It then moves into implementation of a multi-site dial plan architecture including signaling, call routing for multiple sites with overlapping directory numbers, digit manipulation, automated alternate routing, PSTN backup- and TEHO implementation.  Next, call admission control, hardware media resource implementation, and inter-cluster communications are addressed.  Students will spend time implementing extension mobility, unified mobility (including single-number reach) and device mobility. The CUCM portion of the class concludes with a module on tools, tips and tricks for the Bulk Administration Tool and a lesson on reading CUCM trace files for troubleshooting.  </p><p>Sunset Learning developed this course to provide additional training for those who already have a basic understanding of CUCM and Unity Connection administration and are looking further training.  This is not a certification or implementation course.  </p>http://springhouse.com/course-catalog/AAUCMF3/30/2018 6:45:53 PM04332aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse0b09705b-3c69-e411-9237-00155d0a1406
Advanced Contact Center Express Scripting Labs (ACCXSL)ACCXSLAdvanced Contact Center Express Scripting Labs (ACCXSL)<p>Advanced Contact Center Express Scripting Labs  (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps to resolve sophisticated contact center requirements.  This course addresses the steps in the Script Editor pallet as well as scripting techniques involving databases, HTTP, XML, VXML, Java Objects, and Finesse Administration.  <br> <br>This course is intended to be a follow-on course to UCCX.  ACCXSL introduces updated best practices, sophisticated steps, and modern concepts for deploying advanced contact center applications and techniques.   <br> <br><span style="font-weight:bold;">The class utilizes Cisco Unified Contact Center Express and highlights new application features and services.  Sunset Learning has deployed Unified CCX labs on the latest UCS platforms using VMWare ESXi and vSphere technology.  </span> <br> <br>After a short review of Unified CCX architecture, basic administration and the Script Editor, the course begins with a discussion of new and changed features in UCCX.  Next we provision our first application to build familiarity with call control groups, dialog groups, applications, triggers, prompt management, and the script editor.<br> <br>The class will then address the creation of a basic contact center to refresh knowledge of call flow, agents, teams, Cisco Finesse Agent and Supervisor Desktop, Email and Chat Contact Service Queues,  and other new capabilities offered by UCCX.<br> <br>Every contact center needs a series of tools to help build scripts and applications.  The class will build tools to record prompts and to record and deploy emergency/status prompts.  Next students will build some common subflows to manage holidays using multiple techniques.  Default scripts will be built for caller troubles and system errors.  Students will experience using text-to-speech as a valuable development tool to substitute for prompts while creating scripts.<br> <br>Next the class will explore manipulating and speaking data, working with date and time variables and manipulating and speaking dates, time and data.  Students will create open/closed scripts used for manually opening and closing your contact center using XML documents and the new abbreviated X-path techniques.  Students will learn to manipulate languages using the language tools in the script editor.<br> <br>For the rest of the week the class will conduct a master project and will build a major contact center application, deploying database routing, skills-based routing, expected wait time subflows, and caller's position in queue subflows. The labs will consider what happens when agents are logged in and ready.  If agents are not ready the class will investigate how to use various overflow routing techniques.  Students will spend lab time using the Cisco Finesse Administrator to develop Workflows and Workflow Actions.   The Finesse Administrator's Call Variable Layout Administration, newly capable, will be used to create applications that push data to the agent desktop and cause the agent desktop to react to that data.  There are optional desktop labs for those who wish extend their learning experience. </p>http://springhouse.com/course-catalog/ACCXSL3/30/2018 6:45:54 PM04334aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse239c8500-3d69-e411-9237-00155d0a1406
Cisco Meeting Server 1 (CMS1) / Acano Certified Expert Training 1 (ACE1)ACE1Cisco Meeting Server 1 (CMS1) / Acano Certified Expert Training 1 (ACE1)<p>​An advanced hands-on course, ACE I assists technicians and engineers fully understand how to install, configure, support and troubleshoot the Acano software solution on the Acano Server and on standard servers in a virtualized environment. Students will gain knowledge and experience deploying Acano Servers in single server, two-server, and resilient deployments in real-world environments. Installations will include full configurations and integrating the Acano solution with other UC platforms such as Cisco Voice and Video networks as well as the basics of integrating with Microsoft Lync. Students who complete the course with a passing grade on the exam will receive the ACE I Certificate.</p>http://springhouse.com/course-catalog/ACE13/30/2018 6:46:22 PM03268aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsebddc329c-cbc2-e611-9f95-00155d0a1406
Cisco Meeting Server 2 (CMS2) / Acano Certified Expert Training 2 (ACE2)ACE2Cisco Meeting Server 2 (CMS2) / Acano Certified Expert Training 2 (ACE2)An advanced hands-on course, CMS II/ACE II builds on the learning acquired in CMS I/ACE I, and goes deeper into complex, CMS Customization. Upon completion of the course, students will be capable of customizing solution designs, solution customization and using APIs to create integrated solutions. Students will receive the CMS II/ACE II Certificate upon successful course completion and passing the exam.http://springhouse.com/course-catalog/ACE23/30/2018 6:48:39 PM02555aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseacc8e4b1-83e1-e611-8345-00155d0a1406
ACI Field Engineer Essentials (ACI FEE)ACI FEEACI Field Engineer Essentials (ACI FEE)<p>This three-day ILT course is designed to take Field Engineers with no ACI experience and prepare them to build a basic ACI fabric. Students will learn what they need to know to take Cisco switches from the loading dock and bring up an operational, functional, ACI fabric. <br><br>Specific topics addressed in this course are ACI configuration and basic operations, including rack-and-stack initial installation, application profile configuration, VMware hypervisor integration and external connectivity. There are labs for each step of the course, with a final Challenge Lab for comprehensive review.<br><br>The curriculum is delivered as Just-In-Time learning, designed to provide Engineers just what they need to know, just when they need to know it. Students are not given training that they are not able to apply immediately. With this production-focused training, the student will be ready for the technical requirements of today. With the included library of curated references, the student is also poised to meet the requirements of the future.<br>The course provides insight from subject matter experts and over 100 production installations. These subject matter experts have insight because they've been in the students' shoes.</p>http://springhouse.com/course-catalog/ACI FEE3/30/2018 6:46:22 PM0890aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse5c3bf15b-079a-e611-9f95-00155d0a1406
ACI Operations & Troubleshooting Boot Camp (ACI OT BC)ACI OT BCACI Operations & Troubleshooting Boot Camp (ACI OT BC)<p>This three-day ILT course is designed for Network Engineers who need to know how to operate and troubleshoot Data Center Network Infrastructure running Cisco ACI. This course will cover material from an Operations (Day 0/1/2/n) perspective, discussing best practices, caveats and common issues.<br><br>Incorporating the latest software, hardware, and techniques, this course dives deep into the wealth of management and troubleshooting capabilities in Cisco ACI. Students will practice on the whole range of operations tools, including configuration management, performance tracking, and troubleshooting. Lots of troubleshooting. On Day 3 the instructor will inject various faults into the lab fabric, and students will need to apply the lessons of this course to resolve the issues in a live Challenge Lab.<br><br>The curriculum is delivered as Just-In-Time learning, designed to provide Engineers just what they need to know, just when they need to know it. This is production-focused training, based on battle-tested lessons learned from over 100 production deployments.</p>http://springhouse.com/course-catalog/ACI OT BC3/30/2018 6:46:22 PM0923aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse23216bb2-079a-e611-9f95-00155d0a1406
Administering Cisco Unified Communications Manager and Unity Connection (ACUCM w/ AUC)ACUCM w/ AUCAdministering Cisco Unified Communications Manager and Unity Connection (ACUCM w/ AUC)<p style="text-align:left;">Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. </p><p style="text-align:left;">The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involve routers, switches, or Cisco IOS software configuration.</p><p style="text-align:left;">Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection system.</p>http://springhouse.com/course-catalog/ACUCM w/ AUC3/30/2018 6:45:44 PM04298aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsea6519c90-bd2e-e411-ab11-00155d00bf00
Administering Cisco Unified Intelligence Center (ACUIC)ACUICAdministering Cisco Unified Intelligence Center (ACUIC)<p>​Administering Cisco Unified Intelligence Center (ACUIC) is a 3-day administration course focusing on the CUIC reporting solution for Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Customer Voice Portal (CVP) environments. <span style="font-weight:bold;"> This course takes the place of DUIC and covers all of the certification requirements of DUIC while adding additional content you can only get at SLI.</span><br><br>CUIC is a comprehensive, end-to-end UCCE/PCCE reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer.  Although CUIC is also used in the UCCX environment, this course focuses on UCCE and PCCE environments only.<br><br>The first 2-days of the course focuses on the daily administrative functions of a CUIC user/administrator, running and customizing reports as needed, and ensuring security and organization of the reporting environment is functional and organized.  The last day of the class will cover further maintenance/support of the CUIC environment such as A/D integration, Data Source definitions, GW/CVP/ICM configuration requirements.  <br><br>Most of your time in ACUIC will be spent working in the lab environment which includes a live functional UCCE/CVP environment deployed with CUIC as the reporting solution.  During this class, you will wear multiple hats including: CUIC user, administrator, supervisor, agent and report customization specialist. The third day of class explores skills needed for architects and engineers.   <br><br>ACUIC is intended to be a 3-day class. <span style="font-weight:bold;">If your role is a reporting user and/or basic CUIC administrator you have the option to attend the first two days of class only</span>.  If you are responsible for advanced maintenance and management of the CUIC architecture, you'll want to stick around for all three days.</p>http://springhouse.com/course-catalog/ACUIC3/30/2018 6:46:22 PM02438aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsec80754f0-1a16-e611-a1ec-00155d0a1406
Administering Packaged Contact Center Enterprise (APCCE)APCCEAdministering Packaged Contact Center Enterprise (APCCE)Administering Packaged Contact Center Enterprise (APCCE) is a Sunset Learning Institute developed course that provides students with an introduction and understanding of Cisco Unified Contact Center Enterprise basics and components.  APCCE is an administration course focusing on the day-to-day tasks needed to manage a Cisco deployed Packaged Contact Center Enterprise environment.  <br><br>While the class will focus on the ICM web administration tool, students will also be introduced to the supporting Call Manager and CVP configurations and administration requirements.  <br><br>The class begins with an introduction to contact center operations and KPIs and then covers the administration and configuration of the most frequently addressed contact center parameters including; Agents, Agent Teams, Skill Groups, Precision Queues, Front End VRU Scripts, Call Flows and Scripting, and Reporting and Security.  Student understanding of each of the topics covered will be reinforced through the use of practical hands on labs and workshops.<br><br>Finally, students will be given the opportunity to implement a practical business case utilizing their newfound PCCE knowledge. The business case will be presented as a set of requirements which students will be required to analyze, configure and script from the ground up. Once completed, students will be encouraged to present their completed solution for an 'acceptance test' <br><br>After successfully completing this class, students will be able to perform the tasks associated with the adds, moves and changes and reporting within the contact center, and in addition take a complex business case from concept through call flow to a working deployment.<br><br>As an administration class, we will assume that the deployment is complete and the underlying telephony platform(s) have been successfully delivered.http://springhouse.com/course-catalog/APCCE3/30/2018 6:46:17 PM04341aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseaf134a21-df9c-e411-a8aa-00155d0a1406
ASA Essentials 3.0 (ASAE)ASAEASA Essentials 3.0 (ASAE)<p>Gain the essential skills required to configure, maintain, and operate Cisco ASA 5500-X Series Adaptive Security Appliances based on ASA Software v9.x. If you need to get up to speed quickly with Cisco's Adaptive Security Appliance (ASA), this is the course for you.</p><p>We have combined the most important content from Cisco's Authorized CCNP Security courses and added additional information on the new features in v9.x software to hone in on the most crucial aspects of the ASA. In just one week, students will cover: Firewall Basics, Network Address Translation (NAT), Access Control Lists (ACLs), Object Groups, Stateful Inspection, Modular Policy Framework, PKI Integration, Site-to-site and Remote Access VPN (both IPsec and SSL), Active/Standby Failover, Server-based Authentication, Authorization, and Accounting (AAA) using ACS 5.2.</p>http://springhouse.com/course-catalog/ASAE3/30/2018 6:46:17 PM04344aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse95298890-df9c-e411-a8aa-00155d0a1406
Administering Unified Contact Center Enterprise with CVP Part 1 (AUCCE 1)AUCCE 1Administering Unified Contact Center Enterprise with CVP Part 1 (AUCCE 1)<p>Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1)<em><strong> </strong></em>is a 5 day instructor-led course intended for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. </p><p>AUCCE Part 1 course gives the learner an understanding of the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution.  This course also serves as a good stepping-stone for the corresponding Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) course, and should be considered as a prerequisite before taking Part 2.  This course is also a good companion course to the DUCCE course, which covers more detail on the installation/maintenance of the UCCE solution.  <br><br>The overall goal of this course is to build an effective administrator of the solution by exposing the technical requirements of the solution and utilizing the solution tools for effective operation.  The learner will be exposed to CCE (ICM) and VXML scripting in this course to ensure basic competence with the solution.  For advanced scripting topics, refer to the AUCCE Part 2 or the CVPD course.</p>http://springhouse.com/course-catalog/AUCCE 13/30/2018 6:45:44 PM04300aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsea8437b5b-c02e-e411-ab11-00155d00bf00
Administering Unified Contact Center Enterprise with CVP Part 2 (AUCCE 2)AUCCE 2Administering Unified Contact Center Enterprise with CVP Part 2 (AUCCE 2)<p>Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) is an Advanced 5 day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment.</p><p>This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution.  The AUCCE Part 1 course or equivalent prior experience is a prerequisite for attending this course.  This course is also a good companion course to the DUCCE course which covers more detail on the installation/maintenance of the solution.  The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality.  Do Not take this course if you are new to CCE, you will not have a good time.  If you are already working with CCE, or if you've taken the Part 1 course, you'll love this course!</p>http://springhouse.com/course-catalog/AUCCE 23/30/2018 6:45:44 PM04301aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse286629c1-c12e-e411-ab11-00155d00bf00
Configuring BGP on Cisco Routers (BGP)BGPConfiguring BGP on Cisco Routers (BGP)​Configuring BGP on Cisco Routers (BGP) v4.0 provides students with in-depth knowledge of Border Gateway Protocol (BGP), the routing protocol that is one of the foundations of the Internet and New World technologies such as Multiprotocol Label Switching (MPLS).<br><br>This curriculum covers the theory of BGP, configuration of BGP on Cisco IOS routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments. Different service solutions in the curriculum cover BGP network design issues and usage rules for various BGP features, preparing learners to design and implement efficient, optimal, and trouble free BGP networks.http://springhouse.com/course-catalog/BGP3/30/2018 6:46:17 PM04342aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse3722e0df-959d-e411-a8aa-00155d0a1406
Integrating Cisco Unified Communications Applications (CAPPS)CAPPSIntegrating Cisco Unified Communications Applications (CAPPS)<p>Integrating Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager</p>http://springhouse.com/course-catalog/CAPPS3/30/2018 6:45:45 PM04330aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse96ac64ea-3b69-e411-9237-00155d0a1406
Cisco Contact Center Enterprise Fundamentals (CCCEF)CCCEFCisco Contact Center Enterprise Fundamentals (CCCEF)Through targeted instruction and a series of hands on labs, this course will provide students with a fundamental understanding of Cisco Unified Communications and Unified Contact Center Enterprise environment. It introduces students to the basic role and operation of Unified Communications Manager, ICM, CVP and Unity Connection (UC).http://springhouse.com/course-catalog/CCCEF3/30/2018 6:46:21 PM01775aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsed7577996-a225-e511-abf8-00155d0a1406
Interconnecting Cisco Networking Devices Accelerated (CCNAX)CCNAXInterconnecting Cisco Networking Devices Accelerated (CCNAX)The Cisco CCNA curriculum includes a third course, Interconnecting Cisco Networking Devices: Accelerated (CCNAX), consisting of <a href="http://www.sunsetlearning.com/course-catalog/interconnecting-cisco-networking-devices-part-1-icnd-1/">Interconnecting Cisco Networking Devices, Part 1 (ICND1)</a> and<a href="http://www.sunsetlearning.com/course-catalog/interconnecting-cisco-networking-devices-part-2-icnd-2/"> Interconnecting Cisco Networking Devices, Part 2 (ICND2)</a> content in its entirety, but with the content merged into a single course. Overlapping content between ICND1 and ICND2 is eliminated and content is rearranged for the purpose of the course flow.<br><br>Interconnecting Cisco Networking Devices: Accelerated (CCNAX), is a instructor-led training course that teaches learners how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats. Also covers topics in more depth and teaches learners how to perform basic troubleshooting steps in enterprise branch office networks, preparing learners for Cisco CCNA certification.<br><br>Key additions to this latest revision include an understanding of Quality of Service (QoS) elements and their applicability, how virtualized and cloud services will interact and impact enterprise networks, and an overview of network programmability with the related controller types and tools that are available to support software defined network architectures.<br><br>Also included is the understanding of the interactions and network functions of firewalls, wireless controllers and access points, along with additional focus on IPv6 and basic network security A full suite of labs have been developed using the virtual IOS environment with flexible topologies that reinforce concepts with hands-on, guided discovery and challenge labs that align to each lesson module. http://springhouse.com/course-catalog/CCNAX7/20/2018 7:02:57 PM04163aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse7156260e-bd2e-e411-ab11-00155d00bf00
Implementing Cisco Collaboration Devices (CICD)CICDImplementing Cisco Collaboration Devices (CICD)<p>Implementing Cisco Collaboration Devices (CICD) teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.<br><br>This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. CICD also introduces basic video functionality into Cisco Collaboration solutions.  </p>http://springhouse.com/course-catalog/CICD3/30/2018 6:46:20 PM02657aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse07dad214-72b8-e411-abf8-00155d0a1406
Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)CIPTV1Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)<p>Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.<br><br>Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.</p>http://springhouse.com/course-catalog/CIPTV13/30/2018 6:46:21 PM02066aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse1a07d663-820b-e511-abf8-00155d0a1406
Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)CIPTV2Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)<p>Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, .integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.</p>http://springhouse.com/course-catalog/CIPTV23/30/2018 6:46:21 PM02147aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse3fcf1bd7-820b-e511-abf8-00155d0a1406
Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)CTCOLLABTroubleshooting Cisco IP Telephony & Video (CTCOLLAB)<p>Troubleshooting Cisco IP Telephony &amp; Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.</p>http://springhouse.com/course-catalog/CTCOLLAB3/30/2018 6:46:21 PM02054aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse9e941d0c-820b-e511-abf8-00155d0a1406
Cisco Unified Wireless Networking BootcampCUWNBCCisco Unified Wireless Networking Bootcamp​Cisco Unified Wireless Networking Bootcamp (CUWNBC) combines WDBWL (Deploying Basic Cisco Wireless LANs) and WDAWL (Deploying Advanced Cisco Wireless LANs) into a cohesive five day delivery. CUWNBC presents students with challenging real-world deployments such as client mobility between subnets, high client density deployments, and mesh network deployments. Students will be trained on how to make network design decisions about, configure, and troubleshoot WLANs with these challenges. The format of the course allows students and the instructor to explore realistic use cases and best practices around more challenging deployment scenarios. The course is written at software code level 7.5.http://springhouse.com/course-catalog/CUWNBC3/30/2018 6:46:18 PM04346aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseb8e4dee7-969d-e411-a8aa-00155d0a1406
CVPD Java Development for Call Studio (CVPD Java)CVPD Java v11CVPD Java Development for Call Studio (CVPD Java)<p>​This class is a hands-on programming course teaching participants to extend the functionality of CVP Call Studio v11 and CVP VXML Server v 11 using the CVP Java API. Participants will learn to write, compile, deploy and maintain custom components for CVP Call Studio and VXML Server in the CVP V11 environment. Participants must be familiar with Call Studio and know a small amount of Java or similar programming language. </p>http://springhouse.com/course-catalog/CVPD Java v113/30/2018 6:49:00 PM02814aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse4a4e2776-992b-e811-87a2-00155d0a1406
CVP Development and Scripting (CVPDS Part 1)CVPDS_Part1CVP Development and Scripting (CVPDS Part 1)<p>​CVP Development and Scripting – Part 1 is part of the Cisco UCCE with CVP suite of Contact Centre training classes.  CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications and to run and maintain them on the CVP VXML Server, and to interface with UCCE/ICM scripts. </p><p style="text-align:justify;">Students have ample practice writing applications, using OAMP for put applications into production on the classroom VXML Server, and troubleshooting through log files analysis.</p>http://springhouse.com/course-catalog/CVPDS_Part13/30/2018 6:48:40 PM0295aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseded4b906-d2f6-e711-87a1-00155d0a1406
CVP Development and Scripting (CVPDS Part 2)CVPDS_Part2CVP Development and Scripting (CVPDS Part 2)<p>​The new CVPD Scripting-Part2 class provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications, writing speech recognition applications, and advanced event handling.</p>http://springhouse.com/course-catalog/CVPDS_Part23/30/2018 6:48:40 PM0292aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseddd4b906-d2f6-e711-87a1-00155d0a1406
Configuring Cisco Nexus 9000 Series Switches in ACI Mode (DCAC9K)DCAC9KConfiguring Cisco Nexus 9000 Series Switches in ACI Mode (DCAC9K)​The Configuring Cisco Nexus 9000 Series Switches in ACI Mode (DCAC9K) v3.0 course is designed for senior engineers and IT professionals who implement and manage Cisco Nexus 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI) mode. This course covers the key components of the Cisco ACI architecture, along with the knowledge and hands-on skills you need to configure, manage, and troubleshoot Cisco Nexus 9000 Series Switches in Cisco ACI mode and connect the Cisco ACI fabric to external networks and services. You will learn how to deploy Cisco ACI security, networking, virtualization, automation, and programmability features on the Cisco Nexus 9000 Series Switches and migrate to a policy-enforced data center. http://springhouse.com/course-catalog/DCAC9K7/30/2018 5:45:54 PM0304aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse1352fc17-afd5-e511-a1ec-00155d0a1406
Introducing Cisco Data Center Networking (DCICN)DCICNIntroducing Cisco Data Center Networking (DCICN)Introducing Cisco Data Center Networking (DCICN) v6.1 is a five-day instructor-led course is designed to help students prepare for the Cisco CCNA© Data Center certification and for associate-level data center roles. The course covers foundational knowledge, skills, and technologies including network protocols and host-to-host communication, data center networking concepts and technologies, data center storage networking, and Cisco Unified Computing System (UCS) architecture.http://springhouse.com/course-catalog/DCICN3/30/2018 6:48:39 PM0596aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsebc985cf1-23ee-e611-8345-00155d0a1406
Introducing Cisco Data Center Technologies (DCICT)DCICTIntroducing Cisco Data Center Technologies (DCICT)<p>In this course, you will be introduced to Cisco technologies and products that are deployed in the data center: network virtualization, network technologies, Unified computing, automation and orchestration, and the Cisco Application-Centric Infrastructure (ACI). The introductory level of knowledge that is provided in these courses is targeted for individuals who can perform basic configuration tasks. The hands on lab exercises focus on configuring features on Cisco Nexus Operating System (Cisco NX-OS), Cisco Unified Computing System (Cisco UCS), and Cisco UCS Director.</p>http://springhouse.com/course-catalog/DCICT3/30/2018 6:48:39 PM0605aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsec8b9ae09-24ee-e611-8345-00155d0a1406
Implementing Cisco Data Center Infrastructure (DCII)DCIIImplementing Cisco Data Center Infrastructure (DCII)<p>Implementing Cisco Data Center Infrastructure (DCII) v6.0 is a five-day instructor-led course that is designed to help students prepare for the Cisco CCNP© Data Center certification and for professional-level data center roles. The focus of this skills-building course is implementation of LAN, SAN, and Data Center Unified Fabric using Cisco MDS switches, Cisco Nexus switches, and Cisco Nexus 2000 Series Fabric Extenders (FEXs). The course provides rich, hands-on experience of implementing Cisco data center infrastructure.</p>http://springhouse.com/course-catalog/DCII3/30/2018 6:48:39 PM0857aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsed6280638-24ee-e611-8345-00155d0a1406
Implementing Cisco Data Center Unified Computing (DCUCI)DCUCIImplementing Cisco Data Center Unified Computing (DCUCI)<p>Implementing Cisco Data Center Unified Computing (DCUCI) v6.0 is a five-day instructor-led course that is designed to help students prepare for the Cisco CCNP© Data Center certification and for professional level data center roles. The focus of this skills-building course is on deploying, securing, operating, and maintaining the Cisco Unified Computing System (UCS) and UCS C-Series Rack Servers for use in data centers. The extensively hands-on course covers configuring and managing Cisco UCS servers using unified I/O networking for LAN and SAN connectivity, virtualizing server hardware identifiers to enable rapid recovery of server operating system images, automating UCS deployments using UCS Central Software and Cisco Integrated Management Controller (IMC) Supervisor, configuring fault tolerance, implementing role based access control (RBAC), backing up and restoring system configurations, and using the monitoring and troubleshooting tools in Cisco UCS Manager and Cisco IMC.</p>http://springhouse.com/course-catalog/DCUCI3/30/2018 6:45:38 PM0769aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse251ab318-c0b4-e111-af8c-00155d00bf00
Adopting The Cisco Business Architecture Approach (DTBAA)DTBAAAdopting The Cisco Business Architecture Approach (DTBAA)<p>​This course provides a broad survey of the concepts related to and expected for the business component of the Cisco Business Architect role.</p><p>Intended as a broad introduction, the program will sample a wide range of topics that prepares an individual to participate in a Cisco Business Architecture lead process, or to begin the journey to the role of Cisco Business Architect.</p>http://springhouse.com/course-catalog/DTBAA3/30/2018 6:48:41 PM02093aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse7a639a6e-3e22-e811-87a1-00155d0a1406
Deploying Unified Contact Center Enterprise with CVP (DUCCE)DUCCEDeploying Unified Contact Center Enterprise with CVP (DUCCE)<p>Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course intended for system engineers and customers who will be involved with day-to-day maintenance and   installation of the Cisco Unified Contact Center Enterprise (CCE) product deployed in a CVP comprehensive environment. This course gives the learner an understanding of the Unified CCE deployment capabilities, processes, fault tolerance, installation, and troubleshooting tools for inbound and outbound Contact Center functionality. This will be accomplished by installing and configuring the Unified CCE software and introducing Unified CCE troubleshooting tools.</p><p>DUCCE is intended for those installing the solution, or who may be responsible for Level 3 support of the solution.  This course also serves as a good stepping-stone for AUCCE Part 1 and AUCCE Part 2, but is not a prerequisite.  Students will learn enough about CCE scripting in this course to ensure system functionality only, not become scripting experts.</p>http://springhouse.com/course-catalog/DUCCE3/30/2018 6:46:18 PM04347aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse9cdddfea-979d-e411-a8aa-00155d0a1406
Implementing Cisco Emergency Responder (ICER)ICERImplementing Cisco Emergency Responder (ICER)<p>Implementing Cisco Emergency Responder (ICER) is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.<br><br>*SLI currently utilizes CUCM v11.5</p>http://springhouse.com/course-catalog/ICER3/30/2018 6:46:18 PM04349aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse0e825398-989d-e411-a8aa-00155d0a1406
Interconnecting Cisco Networking Devices Part 1 (ICND 1)ICND 1Interconnecting Cisco Networking Devices Part 1 (ICND 1)<p>​Interconnecting Cisco Networking Devices, Part 1 (ICND1) v3.0 is a five-day, instructor-led training course that teaches learners how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, managing network devices, and identifying basic security threats.</p><p>Optionally, this course can be followed by the Interconnecting Cisco Networking Devices, Part 2 (ICND2) v3.0 course, which covers topics in more depth and teaches learners how to perform basic troubleshooting steps in enterprise branch office networks, preparing learners for Cisco CCNA certification.</p><p>Several topics have been added including; understanding the interactions and network functions of firewalls, wireless controllers and access points, along with additional focus on IPv6 and basic network security.</p><p>All configuration commands are introduced through examples and supported with lab exercises. A full suite of labs have been developed using the virtual IOS environment with flexible topologies that reinforce concepts with hands-on, guided discovery and challenge labs that align to each lesson module. </p>http://springhouse.com/course-catalog/ICND 17/20/2018 7:02:57 PM03996aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse0dfaad66-bc2e-e411-ab11-00155d00bf00
Interconnecting Cisco Networking Devices Part 2 (ICND 2)ICND 2Interconnecting Cisco Networking Devices Part 2 (ICND 2)<p>​Interconnecting Cisco Networking Devices, Part 2 (ICND2) v3.0 is a five-day, instructor-led training course that teaches learners how to perform basic troubleshooting steps in enterprise branch office networks, preparing learners for Cisco CCNA certification.</p><p>Key additions to this latest revision include; understanding of Quality of Service (QoS) elements and their applicability, how virtualized and cloud services will interact and impact enterprise networks, along with an overview of network programmability and the related controller types and tools that are available to support software defined network architectures.</p><p>A full suite of labs have been developed using the virtual IOS environment with flexible topologies that reinforce concepts with hands-on, guided discovery and challenge labs that align to each lesson module. </p>http://springhouse.com/course-catalog/ICND 27/20/2018 7:02:57 PM04129aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse45808ed5-bc2e-e411-ab11-00155d00bf00
Implementing Cisco IOS Network Security (IINS)IINSImplementing Cisco IOS Network Security (IINS)​Implementing Cisco Network Security (IINS) v3.0 is a 5-day instructor-led course focusing on security principles and technologies, using Cisco security products to provide hands-on examples. Using instructor-led discussions, extensive hands-on lab exercises, and supplemental materials, this course allows learners to understand common security concepts, and deploy basic security techniques utilizing a variety of popular security appliances within a real-life network infrastructure.http://springhouse.com/course-catalog/IINS3/30/2018 6:45:54 PM04336aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse72846c62-786a-e411-9237-00155d0a1406
IPv6 Fundamentals, Design, and Deployment (IP6FD)IP6FDIPv6 Fundamentals, Design, and Deployment (IP6FD)<p>​The IPv6 Fundamentals, Design, and Deployment (IP6FD) v3.0 course is a five-day course aimed at providing network engineers and technicians that are working in the enterprise sector with the knowledge and skills that are needed to study and configure Cisco IOS Software IPv6 features. The course also provides an overview of IPv6 technologies, covers IPv6 design and implementation, describes IPv6 operations, addressing, routing, services, transition, and deployment of IPv6 in enterprise as well as service provider networks, and includes case studies useful for deployment scenarios.</p><p>This course has been Gold certified by IPv6 Forum. After successfully completing the course, candidates can include on their resumes that they have attended the IPv6 Forum Gold Certified course.</p>http://springhouse.com/course-catalog/IP6FD3/30/2018 6:46:20 PM02649aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse2cdeea60-80a1-e411-a8aa-00155d0a1406
Implementing Cisco MPLS (MPLS)MPLSImplementing Cisco MPLS (MPLS)​Multiprotocol Label Switching integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. So, when used in conjunction with other standard technologies, MPLS gives the ability to support value-added features and service offerings. <br><br>Implementing Cisco MPLS (MPLS) v3.0 is a 5-day instructor-led class providing students with in-depth knowledge of MPLS and MPLS VPNs design, implementation and configuration skills for new features and functions in an existing routed environment.  This class uses IoS (15.2)http://springhouse.com/course-catalog/MPLS3/30/2018 6:46:18 PM04351aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseca45660a-999d-e411-a8aa-00155d0a1406
Implementing Cisco Quality of Service (QOS)QOSImplementing Cisco Quality of Service (QOS)<p style="text-align:left;">​Implementing Cisco Quality of Service (QOS) v2.5 provides learners with in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. The curriculum covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS.</p><p style="text-align:left;">Case studies and lab exercises included in the course help learners to apply the concepts from the individual modules to real-life scenarios. The course also gives learners design and usage rule for advanced QoS features. This gives the learners the opportunity to design and implement efficient, optimal, and trouble-free multiservice networks.</p>http://springhouse.com/course-catalog/QOS3/30/2018 6:46:18 PM04352aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse2dd306f2-b79d-e411-a8aa-00155d0a1406
Implementing Cisco IP Routing (ROUTE)ROUTEImplementing Cisco IP Routing (ROUTE)<p>​Implementing Cisco IP Routing (ROUTE) v2.0 is an instructor-led five day training course developed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP Routing and Switching curriculum.</p><p>This course is designed to provide professionals working with medium to large networks with the skills and knowledge required to incorporate advanced routing concepts when implementing scalability for Cisco routers that are connected to LANs and WANs.  Students will build upon the knowledge and skills from CCNA Routing and Switching and help expand competencies to plan, implement, and monitor a scalable routing network.</p><p>The overall design of the new ROUTE training is now heavily focused on lab-based learning.  Some older topics have been removed or simplified from ROUTE v1.0, while several new IPv6 routing topics have been added. The course content has been adapted to Cisco IOS Software Release 15 and technically updated.</p>http://springhouse.com/course-catalog/ROUTE3/30/2018 6:45:45 PM04323aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse8f73fcfc-3969-e411-9237-00155d0a1406
Cisco ASA Express Security (SAEXS)SAEXSCisco ASA Express Security (SAEXS)<p>​The SAEXS course provides an understanding of the Cisco ASA solution portfolio and successfully configures various aspects of the Cisco ASA components, including Cisco ASA Firewall features and functions, Cisco ASA with FirePOWER Services and Cisco ASA Remote Access VPN including Clientless and AnyConnect. <span style="font-weight:bold;"> Special Note:</span> Course kits are available in digital format only.  The digital version is designed for online use only, not for printing.</p>http://springhouse.com/course-catalog/SAEXS3/30/2018 6:48:39 PM02537aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsec70040c5-e162-e611-aa97-00155d0a1406
Implementing Advanced Cisco ASA Security (SASAA)SASAAImplementing Advanced Cisco ASA Security (SASAA)<p>The Implementing Advanced Cisco ASA Security (SASAA) v2.1 training course will provide you with knowledge of advanced features of Cisco ASA security products and enables you to implement the key features of ASA including FirePOWER services, ASA Identity Firewall, ASA Cloud Web security, ASA Clustering and virtual ASA (ASAv). This is an ideal Cisco security certification course to take if you want to further your knowledge on Cisco security matters or develop new skills for career advancement. This Cisco ASA training includes learning about the Cisco ASA product family, Identity Firewall, FirePOWER services, and more. </p>http://springhouse.com/course-catalog/SASAA3/30/2018 6:46:19 PM04353aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsec5c38f02-7ea1-e411-a8aa-00155d0a1406
Implementing Core Cisco ASA Security (SASAC)SASACImplementing Core Cisco ASA Security (SASAC)Cisco ASA Core is a five day course that covers the Cisco ASA 9.0 / 9.1 core firewall and VPN features.  This course offers hands-on labs and is designed to teach network security enginners working on the Cisco ASA Adaptive Security Appliance to implement core Cisco ASA features, including the new ASA 9.0 and 9.1 features.<br><br>If you are considering this course, you may also be interested in<a href="https://www.sunsetlearning.com/course-catalog/asa-essentials-3-0-asae/"> ASA Essentials (ASAE)</a>.  The content in SASAC is very similar to ASAE and we have dates for the ASAE class. http://springhouse.com/course-catalog/SASAC3/30/2018 6:46:22 PM01673aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse0f387071-6086-e611-879d-00155d0a1406
Understanding Cisco Cybersecurity Fundamentals (SECFND)SECFNDUnderstanding Cisco Cybersecurity Fundamentals (SECFND)<p>The Understanding Cisco Cybersecurity Fundamentals (SECFND) v1.0 course will provide you with an understanding of network infrastructure devices, operations and vulnerabilities of the TCP/IP protocol suite, basic information security concepts, common network application operations and attacks, the Windows and Linux operating systems, and the types of data that are used to investigate security incidents.</p><p>After completing this course, you will have basic knowledge that is required to perform the job role of an entry-level cybersecurity analyst in a threat-centric security operations center.</p>http://springhouse.com/course-catalog/SECFND3/30/2018 6:48:40 PM0252aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse21fc1fc2-83e6-e711-8b1b-00155d0a1406
Implementing Cisco Cybersecurity Operations (SECOPS)SECOPSImplementing Cisco Cybersecurity Operations (SECOPS)<p>This course allows learners to understand how a Security Operations Center (SOC) functions and the introductory-level skills and knowledge needed in this environment. It focuses on the introductory-level skills needed for a SOC Analyst at the associate level. Specifically, understanding basic threat analysis, event correlation, identifying malicious activity, and how to use a playbook for incident response.</p>http://springhouse.com/course-catalog/SECOPS3/30/2018 6:48:40 PM0259aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse42217ad8-83e6-e711-8b1b-00155d0a1406
Implementing Cisco Edge Network Security Solutions (SENSS)SENSSImplementing Cisco Edge Network Security Solutions (SENSS)<p>​Implementing Cisco Edge Network Security Solutions (SENSS) v1.0 is a newly created five-day instructor-led training (vILT) course is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP© Security) certification. Additionally, it is designed to prepare security engineers with the knowledge and hands-on experience to prepare them to configure Cisco perimeter edge security solutions utilizing Cisco Switches, Cisco Routers, and Cisco Adaptive Security Appliance (ASA) Firewalls.</p><p>The goal of the course is to provide students with foundational knowledge and the capabilities to implement and managed security on Cisco ASA firewalls, Cisco Routers with the firewall feature set, and Cisco Switches.</p><p>The student will gain hands-on experience with configuring various perimeter security solutions for mitigating outside threats and securing network zones. At the end of the course, students will be able to reduce the risk to their IT infrastructures and applications using Cisco Switches, Cisco ASA, and Router security appliance feature and provide detailed operations support for these products.</p>http://springhouse.com/course-catalog/SENSS3/30/2018 6:46:19 PM04354aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse959c3a2f-7ea1-e411-a8aa-00155d0a1406
Implementing Cisco Secure Mobility Solutions (SIMOS)SIMOSImplementing Cisco Secure Mobility Solutions (SIMOS)<p>​Implementing Cisco Secure Mobility Solutions (SIMOS) v1.0 is a newly created five-day instructor-led training (vILT) course that is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP© Security) certification. This course is designed to prepare network security engineers with the knowledge and skills they need to protect data traversing a public or shared infrastructure such as the Internet by implementing and maintaining Cisco VPN solutions. Students of this course will gain hands-on experience with configuring and troubleshooting remote access and site-to-site VPN solutions, using Cisco ASA adaptive security appliances and Cisco IOS routers.</p>http://springhouse.com/course-catalog/SIMOS3/30/2018 6:45:54 PM04340aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalsebfa6374e-7ea1-e411-a8aa-00155d0a1406
SIP Trunk Operations (SIPTO)SIPTOSIP Trunk Operations (SIPTO)<p>SIP Trunk Operations (SIPTO) is a 5-day instructor led course that is intended for Cisco telephony administrators who need to understand the features and functionality of the SIP protocol, as implemented in the Cisco Unified Communications environment.  The course begins with an examination of how SIP is used to establish, manage, and terminate sessions over an IP network. Next, it discusses the various types of SIP trunk options available within Cisco Unified Communications Manager.  SIP proxy and line-side configurations for user devices (phone, mobile, tablet, video) are covered and the course also includes SIP troubleshooting techniques and practice through hands-on labs.</p><p>This course describes what SIP is, what options are available, and how it is used to facilitate communication between various components, including Cisco Unified Communication Server, Cisco Unified Border Elements (CUBE), Cisco SIP Proxy Server and the PSTN. Students will learn how to use troubleshooting tools to identify and solve a variety of problems that arise during deployment and in day-to-day operations. The course will use URI 'click to call', device independent, user addressing, the SIP Intercluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR) features to dynamically distribute the dial plan throughout the enterprise.</p><p>Sunset Learning developed this course to provide additional training for those who already have a basic understanding of Cisco Unified Communications Manager and are looking to use SIP in their infrastructure. This is not a certification or implementation course.</p>http://springhouse.com/course-catalog/SIPTO3/30/2018 6:46:22 PM02439aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse395089bd-1b16-e611-a1ec-00155d0a1406
Implementing Cisco Secure Access Solutions (SISAS)SISASImplementing Cisco Secure Access Solutions (SISAS)<p>​Implementing Cisco Secure Access Solutions (SISAS) v1.0 is a newly created five-day instructor-led training (vILT) course is part of the curriculum path leading to the Cisco Certified Network Professional Security (CCNP© Security) certification. Additionally, it is designed to prepare security engineers with the knowledge and hands-on experience so that they can deploy Cisco's Identity Services Engine and 802.1X secure network access.</p><p>The goal of the course is to provide students with foundational knowledge and the capabilities to implement and managed network access security by utilizing Cisco ISE appliance product solution.</p><p>The student will gain hands-on experience with configuring various advance Cisco security solutions for mitigating outside threats and securing devices connecting to the network. At the end of the course, students will be able to reduce the risk to their IT infrastructures and applications using Cisco's ISE appliance feature and provide operational support identity and network access control<br><br><span style="font-weight:bold;">If you are considering this course, you may also be interested in</span><span style="font-weight:bold;"> </span><a href="https://www.sunsetlearning.com/course-catalog/implementing-configuring-cisco-identity-services-engine-sise/"><span style="font-weight:bold;">Implementing and Configuring Cisco Identity Services Engine (SISE)</span></a><span style="font-weight:bold;">. The content is very similar and we have dates for the SISE. </span></p>http://springhouse.com/course-catalog/SISAS3/30/2018 6:46:19 PM04355aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse32bbee76-7ea1-e411-a8aa-00155d0a1406
Implementing and Configuring Cisco Identity Services Engine (SISE)SISEImplementing and Configuring Cisco Identity Services Engine (SISE)This course discusses the Cisco Identity Services Engine, an identity and access control policy platform that provides a single policy plane across the entire organization, combining multiple services, including authentication, authorization, and accounting (AAA), posture, profiling, device on-boarding, and guest management, into a single context-aware identity-based platform. The training provides students with the knowledge and skills to enforce security posture compliance for wired and wireless endpoints as well as enhance infrastructure security using the Cisco ISE. <span style="font-weight:bold;">Special Note</span>: Course kits are available in digital format only. The digital version is designed for online use only, not for printing.http://springhouse.com/course-catalog/SISE3/30/2018 6:46:19 PM04356aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalse5c8f1fab-7ea1-e411-a8aa-00155d0a1406
Implementing Cisco Threat Control Solutions (SITCS)SITCSImplementing Cisco Threat Control Solutions (SITCS)​This course provides network professionals with the knowledge to implement Cisco FirePOWER NGIPS (Next Generation Intrusion Prevention System) and Cisco AMP (Advanced Malware Protection), as well as Web Security, Email Security, and Cloud Web Security.  Students will gain hands-on experience configuring various advanced Cisco security solutions for mitigating outside threats and securing traffic traversing the firewall. <span style="font-weight:bold;">Special Note:</span> This course is part of the Cisco Certified Network ProfessionalSecurity Certification (CCNP Security). Course kits are available in digital format only.  The digital version is designed for online use only, not for printing.http://springhouse.com/course-catalog/SITCS3/30/2018 6:46:20 PM04357aspxhttp://websource.springhouse.com/Lists/CRM Product List/AllItems.aspxFalseee754fe0-7ea1-e411-a8aa-00155d0a1406

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