VCS Expressway Solutions

Our classes are always live and instructor led from our Exton, PA or EPIC Partner locations. Springhouse AnywhereLive options require Internet Access. Select classes are Guaranteed to Run (GTR). View our complete schedule policies.






​This open enrollment hands-on course assists technicians and engineers fully understand the technology used by Cisco Telepresence Solutions. Students will also gain knowledge and experience installing, configuring, and troubleshooting Cisco/TANDBERG Video Communications Servers (VCS) and the newer Cisco Expressway in real-world environments. Students will be given many opportunities to complete hands-on exercises to reinforce all training topics.

Intended Audience

​Tier II Technical staff and engineers responsible for planning, designing, managing and troubleshooting Video Conferencing networks

At Completion

Day 1:

  • H.323 and SIP technology
  • Installation and configuration of VCSs/Expressways
  • H.323 and SIP Network management with VCSs/Expressways
  • Dial plan management
  • Securing VCSs/Expressways
  • Bandwidth control with VCSs/Expressways

Day 2:

  • VideNetwork Security
  • Call control with VCSs/Expressways
  • Troubleshooting with VCSs/Expressways
  • Integrating VCSs/Expressways with CUCM and CMS


  • ​Basic knowledge of IP, DNS, and firewalls is assumed.
  • Basic understanding of H.323 and SIP technologies advantageous.
  • Prior knowledge of endpoint operations is desirable.

Exams & Certifications


Course Outline

A. Introduction to VCSs/Expressways

  • H.323 Primer
  • SIP Primer
  • VCSs/Expressways installation


B. Basic Video Networking

  • H.323 Configuration
  • SIP Configuration
  • Interworking
  • VCS/Expressway Security


C. Network Modeling

  • Subzones
  • Subzone Membership Rules
  • Links
  • Pipes
  • Zones
  • Search Rules


D. Call Processing

  • Transforms
  • Call Policy
  • User Policy
  • Search Rules


E. Troubleshooting Tools

  • Lookup
  • Locate
  • Pattern Check
  • Registration Table
  • Search History
  • Event Logs
  • Network Log


F. Labs (Reinforcing and Competency Building Exercises)



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Springhouse Education & Consulting Services

Corporate HQ:Eagleview Corporate Park
707 Eagleview Boulevard
Suite 207
Exton, PA 19341

610-321-3500 -