Professional Scrum Master (14 PDUs)

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In person class only; not available via AnywhereLive

This course will teach the Scrum Master how to work as a servant leader in a scrum organization. It will teach the scrum master not only the reasons and rules of scrum, but the reason behind the rules. It will go even further by teaching the scrum master how to be a more effective leader in an agile organization.

Intended Audience

​Applied learning intended for Program managers, Engineering managers, Product designers, Lead developers responsible for the successful use and/or rollout of Scrum

At Completion

  • ​Understand the scrum framework in detail
  • Minimize project uncertainty and risk by applying Agile principles 
  • Create an environment of self-management for your team in order to align delivered product with desired business needs.
  • Learn how to apply Agile by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. 
  • Know the role of the Scrum Master in enabling self organizing, cross functional, high performance teams.


​This course is suitable for both novice and experienced professionals who need to manage and implement a project. It is recommended that participants have a basic understanding of project management and business processes and business analysis.

Exams & Certifications

​As part of this class, students are offered one free attempt of the Professional ScrumTM Master I (PSM I) assessment administered by At the conclusion of class, attendees will receive a certificate for one attempt of the Professional Scrum Master I online assessment. If they score 85%, they will receive the PSM I certification. Upon successful completion of the PSM I assessment, students are also eligible to attempt the PSM level 2 certification test for a $200 discount.


​ standardized courseware

Course Outline

​The use of agile as an approach to managing projects has been increasing dramatically over the last several years. Gartner predicts that by the end of 2012, agile development methods will be used on 80% of all software development projects. PMI’s research has shown that the use of agile has tripled from December 2008 to May 2012.

Agile is an incremental, iterative framework for project management and software development - where requirements and solutions evolve through collaboration between self-organizing cross-functional teams. This disciplined project management process involves:

  • A leadership philosophy that encourages teamwork, self-organization and accountability
  • A set of engineering best practices intended to allow for rapid delivery of high-quality software
  • A business approach that aligns development with customer needs and company goals.

The primary mechanism to implement agile techniques is Scrum – a lightweight framework with specific responsibilities laid out for business and development.

This course is the standard course developed by the inventor of scrum, Ken Schwaber. The Professional ScrumTM Master course covers Scrum basics, including the framework, mechanics, and roles of Scrum. But it also teaches how to use Scrum how to optimize value, productivity, and the total cost of ownership of software products. Students learn through instruction and team-based exercises, and they are challenged to think on their feet to better understand what to do when they return to their workplaces.

Section 1: Theory and Principles

  • Predictive versus empirical approaches
  • How empiricism can help product development
  • How Scrum is different than the traditional approach and when to use scrum
  • How does agile and scrum help value maximization 
  • Honesty and transparency

Section 2: The Scrum Framework 

  • Detailed Scrum framework review 
  • Scrum roles, artifacts, and activities
  • Edge cases for using scrum
  • Where does the Scrum Master fit in
  • Estimating and valuing work
  • Planning Scrum work
  • Monitoring Scrum work

Section 3: People and Teams 

  • Core values of Scrum
  • Colocation, context switching, and team dynamics
  • Addressing team culture for positive growth
  • Coaching teams for effective performance

Section 4: Scrum Master 

  • Good Scrum Master’s characteristics
  • Scrum Master’s involvement in self organization
  • Moving away from controller to enabler

Section 5: Scrum at Scale

  • Scrum adoptions in large organization
  • Using emergence to adopt organizational change
  • Considerations when scaling 
  • Tactical approaches for Scrum at large

Section 6: Additional Information and Questions  



Professional Scrum Master (14 PDUs) Scrum Master (14 PDUs)

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