Our classes are always live and instructor led from our Exton, PA or EPIC Partner locations. Springhouse AnywhereLive options require Internet Access. Select classes are Guaranteed to Run (GTR). View our complete schedule policies.
Participants increase their writing competence and confidence in this lively, hands-on seminar as they review and practice strategies for producing clear, well-organized, reader-friendly e-mail, memos, letters, and reports. Topics include how to (1) eliminate wordiness; (2) reduce writing and rewriting time; (3) organize, begin and end documents effectively; (4) present ideas strategically and diplomatically; and (5) recognize and correct the 10 most common errors in business documents. Participants are invited to send samples of their on-the-job writing for confidential feedback and receive The Writing Center’s manual, A Desk Guide to Business Writing.
Anyone who is interested in increasing their writing competence and
confidence resulting in production of succinct, focused e-mail, memos,
letters and reports.
Examples and exercises provide hands-on practice, as participants
learn how to:
- Use five
strategies to eliminate wordiness and make writing clear, active, and precise.
precisely, delineate responsibility, emphasize key ideas, and call for action.
- Improve flow and make valuable information
easily and immediately accessible.
- Streamline the writing process with a powerful,
efficient four-step approach to writing.
- Begin and end documents effectively. Organize documents effectively. Call for action.
- Write for management, technical, lay and
mixed audiences with varying levels of expertise and experience. Anticipate reader’s questions to ensure
- Win the reader’s acceptance and cooperation
with positive, reader-centered wording.
- Identify and correct the 10 most common
errors in business documents. Apply
essential punctuation, usage, and grammar rules.
Exams & Certifications
The Writing Center’s manual, A
Desk Guide to Business Writing, handouts including Feedback Questionnaires
and other materials enhance the learning experience.
How do you ensure that your sentences
are clear and have the meaning you intended? When should active voice be used? Is it ever OK to use acronyms and
Gain the answers to
those questions as you review and practice applying five strategies for
clear, direct wording.
How do you eliminate a choppy
practice using four transitional devices to move the reader smoothly
through your documents and show the logical relationship of ideas.
How do you write more efficiently—cut
writing and rewriting time? How
should email and other documents begin and end? How do you organize information in a
Review and practice
four time-saving steps for efficient writing. Learn ways to begin and end documents
and ensure complete content. Apply
patterns for organizing documents logically and persuasively.
How do you win readers’ acceptance and
cooperation? How do you improve
tone, especially in quickly written e-mail?
Review and practice tips for
positive, reader-centered wording. Learn how to adjust writing for different audiences. Review current conventions and standards
for email etiquette.
How do you make documents more reader
friendly and professional? How do
you ensure that no ideas are overlooked?
Learn how effective formatting can be used to make information
more accessible and to emphasize important information. Learn how to recognize and correct the
10 most common errors in e-mail, letters and reports.