Microsoft Outlook 2010 Level 3

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You will work with the advanced features of Outlook.

Intended Audience

This course is intended for persons with an intermediate understanding of Outlook who need to use Outlook to personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely.

At Completion

Upon successful completion of this course, students will be able to: 

  • personalize their email. 
  • organize Outlook items. 
  • manage Outlook data files. 
  • work with contacts. 
  • save and archive email messages. 
  • create a custom form. 
  • work offline and remotely. 


This course assumes that you are proficient with Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following courses (or equivalent knowledge) are required: 

Microsoft® Office Outlook® 2010: Level 1
Microsoft® Office Outlook® 2010: Level 2

Exams & Certifications




Course Outline

Lesson 1: Personalizing Your Email

Topic 1A: Apply Stationery and Themes 
Topic 1B: Create a Custom Theme 
Topic 1C: Create a Signature 
Topic 1D: Modify Signatures 
Topic 1E: Configure Email Message Security Settings 


Lesson 2: Organizing Outlook Items

Topic 2A: Group Items 
Topic 2B: Create Search Folders 
Topic 2C: Apply Conditional Formatting 


Lesson 3: Managing Outlook Data Files

Topic 3A: Back Up Outlook Items in Outlook Data Files 
Topic 3B: Add Outlook Data Files to a Mail Profile 
Topic 3C: Change Data File Settings 


Lesson 4: Managing Contacts and Contact Information 

Topic 4A: Forward Contacts 
Topic 4B: Edit an Electronic Business Card 
Topic 4C: Export Contacts 
Topic 4D: Perform a Mail Merge 
Topic 4E: Link Items to the Business Contact Manager 


Lesson 5: Saving and Archiving Email

Topic 5A: Save Messages in Alternate Formats 
Topic 5B: Archive Messages 
Topic 5C: Protect Archives and Other Personal Folders 


Lesson 6: Creating a Custom Outlook Form

Topic 6A: Customize a Form 
Topic 6B: Create Outlook Items Based on a Custom Form 


Lesson 7: Working Offline and Remotely

Topic 7A: Make Folders Available Offline 
Topic 7B: Configure Remote Procedure Calls over HTTP 
Topic 7C: Download Selected Messages 
Topic 7D: Publish Calendar Information to Office Online 



Microsoft Outlook 2010 Level 3 Outlook 2010 Level 3

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