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You will compose and send email, schedule appointments and meetings, manage contact information and tasks, use notes, and create journal entries.
This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2010 to compose and send email, schedule appointments and manage contact information.
Upon successful completion of this course, students will be able to:
- familiarize themselves with the Outlook interface.
- compose email messages by using Outlook.
- send and receive email messages using Outlook.
- organize email messages into folders.
- manage contacts and contact information.
- schedule appointments using Outlook.
Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable in the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.
Exams & Certifications
This course is one of a series of course titles that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft’s business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.
Lesson 1: Getting Started with Outlook
Topic 1A: Identify the Components of the Outlook Interface
Topic 1B: Identify the Outlook Ribbon
Topic 1C: Customize the Outlook Environment
Topic 1D: Identify the Tabs and Commands in the Outlook Message Form
Topic 1E: Use Outlook Help
Lesson 2: Composing Messages
Topic 2A: Create an Email Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Enhance an Email Message
Lesson 3: Sending and Receiving Messages Using Outlook
Topic 3A: Send an Email Message
Topic 3B: Read an Email Message
Topic 3C: Reply to and Forward an Email Message
Topic 3D: Print an Email Message
Topic 3E: Delete an Email Message
Lesson 4: Organizing Messages
Topic 4A: Manage Email Messages
Topic 4B: Move Email Messages into Folders
Topic 4C: Open and Save an Attachment
Lesson 5: Managing Contacts
Topic 5A: Add a Contact
Topic 5B: Sort Contacts
Topic 5C: Find the Geographical Location of a Contact
Topic 5D: Update Contacts
Lesson 6: Scheduling Appointments
Topic 6A: Explore the Outlook Calendar
Topic 6B: Schedule an Appointment
Topic 6C: Edit Appointments
Topic 6D: Print the Outlook Calendar