Writing Effective Email

Our classes are always live and instructor led from our Exton, PA or EPIC Partner locations. Springhouse AnywhereLive options require Internet Access. Select classes are Guaranteed to Run (GTR). View our complete schedule policies.

 

 

 

 

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44fa252d-b5dc-e611-8345-00155d0a14062017-12-08T10:00:00Z350.000000000000019:00 AM4:00 PMExton44fa252d-b5dc-e611-8345-00155d0a1406
806d3e62-b756-e711-98e2-00155d0a14062018-04-12T08:00:00Z350.000000000000019:00 AM4:00 PMExton806d3e62-b756-e711-98e2-00155d0a1406

Overview

Effective e-mail communication requires many traditional business writing skills, but there are special considerations as well. This seminar discusses the differences between e-mail and traditional business documents and presents strategies for ensuring clear, readable e-mail. Examples and exercises provide hands-on practice. Participants are invited to send samples of their on-the-job writing for confidential feedback and receive the Writing Center's manual, Writing Effective E-Mail.

Intended Audience

 

At Completion

Participants learn how to:

  • Follow e-mail etiquette.
  • Avoid the ten most common e-mail mistakes.
  • Ensure the clarity and focus of each message.
  • Begin and end e-mail effectively. Grab the readers' attention and ensure that they understand next steps.
  • Organize e-mail logically. Place information for greatest impact.
  • Translate technical language for non-technical readers.
  • Ensure professional presentation. Answer common questions about e-mail presentation, for example, "How informal can I be?"

Prerequisites

None

Exams & Certifications

None

Materials


Course Outline

 

 

 

Writing Effective Emailhttp://springhouse.com/course-catalog/Effect_EmailWriting Effective Email

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